June 30, 2021

Tim Kauffman

[email protected]

Nearly 80% of Federal, D.C. Workers Say They Are More Productive Teleworking During Pandemic, Union Survey Shows

AFGE survey refutes some lawmakers’ claims that expanded telework has negatively affected job performance

WASHINGTON – Nearly 80% of federal and D.C. government employees say their productivity has increased a lot or a little while teleworking during the pandemic, according to a new survey from the American Federation of Government Employees.

AFGE, the largest federal employee union, representing 700,000 federal and D.C. government workers, surveyed its membership in May 2021 to gain information about their experience teleworking during the COVID-19 pandemic and determine to what extent members want to continue remote work or telework going forward.

“Our survey shows that the federal and D.C. government employees we represent were more productive during the pandemic, even though the majority were working from home for the first time,” AFGE National President Everett Kelley said.

While teleworking during the pandemic, 62% of respondents said their productivity increased by “a lot,” while 17% said their productivity increased by “a little.” Another 17% said their productivity did not change, and just 4% of respondents said their productivity declined.

“The firsthand experiences of the employees we represent directly contradict the assumptions being made by certain lawmakers that efficiency or productivity suffers when employees are permitted to telework,” Kelley said. “In fact, many federal worksites have reported increases in productivity during the pandemic even as most of their employees were working from home 100% of the time.”

A survey by the Department of Defense inspector general released in March found that 88% of employees said their productivity level remained the same or increased during maximum telework. The Department of Transportation more than doubled the number of employees working from home during the height of the pandemic without any disruption to the agency’s operations and while increasing productivity in some cases.

Prior to the pandemic, 58% of employees responding to the AFGE survey did not telework at all, while 15% reported teleworking one day a week. During the height of the pandemic, 80% of respondents said they were teleworking every day, while 10% were not teleworking at all.

Seventy-seven percent of respondents said they would like to continue teleworking at their current level, and nearly 19% said they would like to increase the number of days they work from home. Of those wanting to increase their telework days, 40% said they would like to telework all of the time, while 30% said they would prefer to telework three days a week.

“Employees who are teleworking at least part of the workweek say they perform their jobs more effectively and have a better balance between work and home life, while also saving time and money by not commuting,” Kelley said. “The results of this survey will guide our conversations with agencies as they evaluate current and future telework arrangements for a post-pandemic environment.”

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